How a 3-home operator could cut agency costs by 28% in 90 days
An illustrative example: a 3-home independent operator replaces four agencies and three spreadsheets with Salstead. Modelled outcome: around £52,000 saved in the first quarter, with inspection evidence available on demand.
“For the first time in 18 years of running care homes I can answer the CQC inspector's question before she finishes asking it. The agency bills used to keep me up at night. Now I sleep.”
Anonymised - Director of OperationsBramble Court Care Group
What changed
Where Bramble Court Care Group started
- 01Agency spend had reached £180,000 per quarter across three sites, with hidden margins of 40-55% on every booking.
- 02Compliance evidence lived in 14 separate folders, paper files at each home, and three different inboxes. The 2024 CQC inspection found gaps that took six weeks to remediate.
- 03Care plans were paper-based. Senior carers spent 90 minutes per shift writing notes that no one read. Family complaints about visibility were up 35% year on year.
- 04Holiday pay was being calculated manually. Two HMRC compliance warnings had been issued in 18 months.
“The first time the inspector asked for our staffing rota, I just turned the screen around. She said it was the cleanest evidence she had seen in eight years of inspections.”
Registered Manager, Lead Home
How Salstead rolled out
- 01Salstead rolled out across all three homes in 6 weeks. The Migration Assistant pulled across worker compliance records from the previous spreadsheets in 48 hours.
- 02All agency bookings moved into the Salstead marketplace. Workers were re-onboarded under PAYE with full DBS, RTW and training verified.
- 03Care plans, eMAR, body maps and incident reporting moved to Salstead mobile within the first 30 days.
- 04CQC evidence packs auto-build from live data. Bramble Court now opens a Reg 18 pack in 5 seconds instead of 5 days.
“Our senior carers got their evenings back. That alone saved us two resignations we did not see coming.”
HR Lead, Bramble Court
This is an illustrative example of how Salstead is designed to help a typical multi-site operator. It is not an account of a specific customer, and the figures are modelled rather than measured. Real customer results will be published here as our first reference homes go live.
Could this be your home next quarter?
Book a 30-minute demo. We will model the savings on your real bed count and current agency mix.
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