Run domiciliary and supported-living care on the same platform as your staff bank and care records: geofenced visits, electronic call monitoring, care-package scheduling and council-ready billing.
Built for the round
Care workers check in and out at the point of care from their phone. Location is verified against the service user's address, so call times are real, not remembered at the end of the round.
Every visit is timed and recorded. See late, missed and short calls as they happen, not on next month's report, and act before a service user is left waiting.
Build recurring visit patterns from each service user's care package and generate the rounds automatically, with continuity of carer where it matters most.
Visits carry the address, access notes and risk flags. Check-in and check-out give the office live visibility of where each worker is during a round.
Carers record what happened at the visit on a mobile. Notes, medications and observations go back to the service user's record automatically.
Export call-monitoring data and invoices in the formats commissioners expect, so actuals-based billing to the local authority reconciles against the visits that were actually delivered.
How it works
Import service users and care packages. Salstead builds the recurring visit schedule for you.
The carer checks in on arrival, records care at the point of care, and checks out when done.
The office sees every call as it happens, with late and missed calls flagged in real time.
Call-monitoring data flows straight into commissioner-ready ECM and invoice exports.
Your domiciliary rounds, your care home rota and your staff bank all live in one place. The same workers, the same compliance passports and the same care records, whether care is delivered in a home you run or in someone’s own front room.
Book a demo and we will show you electronic call monitoring on a real round.